5 star Bath & Kitchen
Remodeling
Case Study

5 star Bath & Kitchen

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5 Star Bath & Kitchen, based in Westchester, specializes in full home, kitchen, and bath remodeling. They partnered with us to generate more projects in a competitive market and increase their brand presence through digital marketing.

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Client Objective

5 Star Bath & Kitchen aimed to generate more remodeling projects and streamline their lead management process to ensure better follow-up and conversions.

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Solution

We implemented a dual Facebook and Google Ads strategy, along with tailored video scripts featuring Stephan, to increase visibility and improve lead generation. Additionally, we optimized their lead tracking using our CRM to help manage the growing number of inquiries.

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Results

Stephan closed 8 projects within the first 2 months, prompting him to hire two dedicated salespeople to handle the influx of leads. His follow-up process became much stronger with our CRM.

Challenges

The challenge for 5 Star Bath & Kitchen was competing in a highly saturated remodeling market in Westchester. Before partnering with us, Stephan struggled to get consistent project leads, especially in such a competitive environment. Additionally, his follow-up system lacked structure, making it difficult to capitalize on the leads he received.

Interesting Takeaways

Stephan’s on-camera presence and energy helped differentiate 5 Star Bath & Kitchen from competitors. The combination of a robust lead generation strategy and a streamlined follow-up system through our CRM allowed the company to handle more leads effectively. Hiring a dedicated sales team demonstrated how scaling operations is essential as lead volume grows.

Results

1. Within 2 months, Stephan successfully closed 8 projects, which led to a 35-40% revenue increase.

2.The combination of Facebook and Google Ads provided consistent, high-quality leads, boosting 5 Star Bath & Kitchen’s visibility in Westchester.

3.Stephan hired 2 dedicated salespeople to manage the influx of leads, significantly improving follow-up and lead conversion rates.

4.Our CRM system enabled better lead tracking, allowing Stephan’s sales team to follow up efficiently and streamline operations.

5.The testimonial video scripts helped build credibility, while the improved follow-up system turned more leads into clients.

A Deeper Dive
Testimonial
5 Star Bath & Kitchen, Westchester, NY

"I’ve worked with other marketing companies, and they didn’t really do much. NextLadder is different. They’re open about what’s working, and they always keep us in the loop. We’ve been closing more deals than ever. If you’re wondering if they’re legit, trust me—they are."

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